Frequently Asked Questions

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Fees

The cost of services to you will vary depending on your insurance provider, treatment and therapist. All fees will be made clear to you at the beginning of the therapy process. Most of our therapists at Slate charge $225 for 50-minute sessions and $200 for couples/family therapy sessions. If you decide to use your insurance, our billing manager will submit for in-network benefits for you. We encourage you to consult your individual insurance plan to determine deductible and co-pay amounts.  

Some of our providers offer sliding scale rates for clients who prefer to pay cash for services, we encourage you to talk to your therapist regarding cash-based services if that is of interest to you. Slate has a partnership with Club Recovery, and all bills are submitted through Club Recovery’s billing services. 

 

Insurance Accepted 

Blue Cross Blue Shield 
Health Partners   
Preferred One 
Ucare
Medica
United Healthcare
Aetna 
Cigna 

We encourage you to consult your individual insurance plan to determine deductible and co-pay amounts.  

Out-of-Network Benefits 

For those insurance plans not listed, our billing manager can provide you with documentation to file with your insurance for services from an out-of-network provider. Depending on your insurance plan, the cost for these services can often be reimbursed by your insurance. 

Client Portal and Bill Pay

Copays and cash-based service payments are due at the time of service. We have a client portal that is accessible through our website and is shared with our partner, Club Recovery, LLC. The client portal enables our clients to pay their bill conveniently online. Your therapist will discuss our online portal at the beginning of your treatment and with your approval, our administrative specialist will email you the link to access the online client portal. The initial link to your online portal account expires after 24-hours so we ask that when you receive the link, you follow the easy steps to set up your account.

 

Cash-Based Services 

Any time you opt to use your insurance, for either in-network or out-of-network benefits, we must submit a diagnostic code that describes your needs and reasons for therapy. Sometimes insurance companies request further information about treatment goals, and at times make decisions about limiting the amount of treatment they will cover. Because of this disclosure, some of our clients opt to not use their insurance and instead pay for cash-based services to provide themselves further confidentiality and autonomy over their therapy process. We encourage you to talk with your provider about cash-based services if it is of interest to you.  

 

Is therapy right for me? 

Therapy is right for you if you are seeking greater self-awareness and insight; searching for new, creative solutions to the challenges you face; and/or learning healthy, effective ways of coping with the difficulties life inevitably presents. If you are unsure whether therapy is right for you, but are considering seeking help, we invite you to email and set up a free, brief, initial phone consultation to help determine if therapy is right for you.  

 

First Sessions 

Typically, your first two sessions are considered "intake" appointments so your therapist has an opportunity to learn why you are seeking therapy for you or your family; gather relevant background information; and discuss preliminary goals for treatment. The first sessions are also an opportunity for you to assess whether it feels like a “good fit” between you and your clinician’s therapeutic style.

Research shows that the most effective therapy is grounded in a strong therapeutic relationship in which clients feel understood by and connected to their therapist. These first sessions also provide time for you to ask questions about the therapy process and your clinician’s approach to therapy.  


Do you still have unanswered questions?

 
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